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This comprehensive training program will provide you with the necessary skills to enable you to gain employment in a variety of roles such as Receptionist, Secretary, Administration Assistant & Clerk.

 

Course Contents

Front Desk / Receptionist Skills

Computer Training

- Microsoft Word

- Microsoft Excel

- Microsoft Outlook

Using the latest Business Technology

Touch Typing / Keyboarding

Producing Business Documents

Preparing Financial Records

Handling Mail (incoming & outgoing)

Filing Systems

Business Etiquette

General Office Procedures

Time Management & Teamwork Skills

Telephone Voice & Phrasing

Switchboard Training

Customer Service Skills

Business Etiquette

Confidence & Image Development

Job Interview Preparation & Resumes

 
 

Duration

Course Fee

Full-time
6 weeks (Monday - Friday)
9.00am - 3.00pm

Part-time
19 weeks (Saturdays)
8.45am - 1.30pm

$2200.00
(easy weekly payment plan available)

 

 
 

Commencement & Enrolment

For a copy of our latest enrolment form which includes information on course commencement dates, easy payment plans and enrolment procedures please contact us.

 
 

Accreditation & Austudy

nationally recognised trainingThis course is fully accredited with the Victorian Registration & Qualifications Authority - which ensures your training will be recognized by employers Australia wide.

Financial assistance in the form of 'Austudy' and 'Youth Allowance' are available to eligible students who undertake this course.

 
 

Employment

Our Placement Consultant will continue to give you advice and guidance, as required, even after the completion of your training course. As a Suzan Johnston graduate our employment service will actively assist you in finding a suitable position. Many hundreds of employers contact our college every year requesting one of our graduates to fill a vacancy within their firm. In fact, we regularly have more jobs on our files than unemployed graduates! (A problem we don't mind having!)

Our reputation in the business world of supplying well trained, competent Reception/Secretarial staff is second to none. Employers choose Suzan Johnston graduates because it's the name they know and trust!

Approximately 90 - 100% of our Reception and Secretarial Course graduates are successfully employed within 3- 4 weeks of course completion!

 

 

   

Elena Spreafico
Receptionist / Administration Assistant

"...I decided that the Suzan Johnston Receptionist course would provide me with the skills and confidence that I required - and it did just that! This course was undoubtedly one of the best investments I've ever made in myself and my life."

   

Gabrielle Kiely
Receptionist

"I would definitely recommend Suzan Johnston to anyone who is hoping to secure an administrative position. The course was absolutely wonderful - it gave me all the necessary skills & qualifications. SJ even helped me obtain a fantastic job! Thank you Suzan Johnston!"

   

Melissa Carliana
Receptionist / Administration Assistant

"Suzan Johnston helped me to develop my confidence and belief in myself. With SJ's help I was able to walk into a job interview and truly shine! My time at SJ was fantastic: everyone was always willing to go the extra mile.

   

Vanessa Ramira
Receptionist - Legal Firm

I am really thankful to Suzan Johnston for giving me the opportunity to start my new career in Business Administration. Two weeks prior to graduation, I was successfully placed as a receptionist in a Law Firm and I am so happy! I owe my success and happiness to the Suzan Johnston Team!"

+ Download Reception & Administration catalogue (156kb PDF)

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