| |
2 Day
Advanced Receptionist &
Customer Service Enhancement Workshop |
Your Receptionist is the face and the voice of your business and the key to your success in being able to make a positive first impression.
Suzan Johnston Australia can give your Receptionist the polish and professional edge required!
|
| |
Course Contents |
Front Office/Reception Training
Telephone Techniques
Speech Enhancement
Business Etiquette
Time Management
Meeting/Greeting Clients |
Customer Service Skills
Successful Client Liaison
Dealing with Difficult People
Grooming & Image Development |
| |
|
 |
| |
|
Duration |
Cost Per Participant (inc GST): |
Intensive 2 day course |
$675.00 (includes all learning materials) |
| |
 |
| |
Booking Details |
To arrange a booking for this 2 day course, or to discuss commencement dates, please contact one of our consultants. |
| |